Sales: 240-788-4557 Service: 240-788-4568 Parts: 240-788-4573

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Updated Business Hours : To Our Community
Updated Business Hours

To Our Community

As the Corona Virus continues to evolve and develop, our main focus is on the health and safety of our employees and our community. We will be changing our hours of operation until further notice:

Monday through Friday: 7:30 AM to 6 PM Saturday: 7 AM to 3 PM Sunday: Closed

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Pick-Up & Delivery : Free
Pick-Up & Delivery


Stay Home and Stay Safe. Let us come to you! Complimentary service pick-up and delivery 9am- 4pm M-F call 301-909-7529 for information See dealer for details.

Pohanka Volkswagen service and parts are open 8-5 M-F SAT 7-3 No appointment necessary, just come on in for Express or Repair Service!

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Covid-19 Update : Steps we are taking to create a safe dealership environment
Covid-19 Update

Steps we are taking to create a safe dealership environment

COVID-19 Update: Safety Is Our #1 Priority We are protecting our customers and staff by: Significantly increasing the frequency of cleaning, Limiting close and personal contact, Team members are frequently washing their hands, Sanitizing the lounge area frequently, We ask that customers do their part and follow CDC Protocols. Your safety & health are our top priorities.

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Free MultiPoint Inspection : FREE FREE FREE!!!
Free MultiPoint Inspection


Come in No Appointment Necessary. Have a free inspection. It includes checking Battery, Coolant, Brakes, Tires all fluid level and a Multi-Point Inspection.

Coupon must be presented prior to service write-up. Not valid in conjunction with any other discount or special. It cannot be applied to any previous charges or invoices. Limit one coupon per customer. Good only at Pohanka Volkswagen. Expires 5.31.20

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We are an Approved Maryland Vehicle Inspection Station : Inspection While You Wait
We are an Approved Maryland Vehicle Inspection Station

Inspection While You Wait

We will provide a thorough vehicle condition report

Repairs at extra cost. call for appointment

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Free Exterior Car Wash With Every Service
Free Exterior Car Wash With Every Service

Meet Our Service Staff

Service Manager Adam Feinberg
Service Manager
Adam Feinberg
Service Technician Wilbert Rubio
Service Technician
Wilbert Rubio
Service Technician Zachary Zurmuhlen
Service Technician
Zachary Zurmuhlen
Service Technician Julio Montenegro
Service Technician
Julio Montenegro
Service Expert Delonta Trice
Service Expert
Delonta Trice
Service Expert Andrea Isaac
Service Expert
Andrea Isaac
Shop Foreman David Pittman
Shop Foreman
David Pittman

Contact Information

Service personnel attend to you immediately

- Aiah Allia, GOOGLE

I only gave them 3 stars because they kind of wasted about half of our morning when they could have just told us from the beginning that trading in a car that we still owed on would be expensive. I will say Benjamin did help us and tried to get us into the 2020 Volkswagen Tiguan but the outcome at...

- armoni Booker, GOOGLE

Fantastic service

- Bobby Johnson, GOOGLE

I took my 2011 Audi Q7 to Pohanka to repair the blower motor. The service department was excellent very attentive and knowledgeable. I will definitely use them again. It was truly a pleasure working with Pohanka. Kudos Delonta!!!

- Tuesday Dodson, GOOGLE

Great service, very professional staff.

- joel cruzmarcano, GOOGLE

Great service and help, any issues that came up were addressed and a solution was found right away. David and Zach were knowledgeable guys and very professional.

- Chase G., YELP

Pohanka Volkswagen is a great place to purchase your vehicle in have your volkswagen serviced; my service was exceptional.

- Deborah Holland, GOOGLE

Went in for a test drive but came out with the Atlas Cross Sport. Was assisted by Victoria a few weeks ago. She is personable and very knowledgable on all models. She made the buying process a easy and positive experience. Even after buying she has followed up to ensure that I am enjoying the...

- C Tucker, GOOGLE

Great car buying experience here. Andrew, Victoria, and Charles gave me exceptional service. Aside from ensuring the numbers worked for me, I was impressed at the car education from Victoria. I didn’t feel pressured to buy anything and I was calm the entire time. I visited a couple other...

- Opare Densua, GOOGLE

Great personalized service, exceeded expectations!

- Jeffery Jackson, GOOGLE

Go see Ms. Terri Jackson! The staff here are awesome... The establishment is well kept and the team is efficient.

- Mona Sudama, GOOGLE

Delonta T. did a awesome job!! He was working all by himself and got little to no help from Adam Feinberg. Mr. Feinberg was a hot mess!! He make me feel like he don't care for customers of color. I say that to say this. I was upset and he invited me in his office to talk. He was updating his...

- Delonte Jeter, GOOGLE

I recently bought a 2020 Atlas from Victoria at Pohanka and had the best experience. Victoria was so attentive to my wants/needs and worked tirelessly to find me my dream car! I have already recommended Victoria to a number of friends! She’s the best!!!!!

- Lindsey Chism, GOOGLE

Very fast and efficient!! Also very friendly.. they went above and beyond for the sale of my new 2020 GLI

- Britany Jenkins, GOOGLE

We had the BEST experience with Victoria buying an Atlas! We drove all the way from VA Beach to pick up my car. Victoria was patient, helpful, friendly, and very knowledgeable! We love Victoria and the team at Pohanka and would do the drive ten times over to buy a car from them!

- Laura Brooks, GOOGLE

I purchased a vehicle from here in March 2020 during the beginning of the pandemic and the process was very smooth. Our sales guy Larry Young was excellent as well as the Finance Manager Charles Carrington. I would definitely do business there in the future.

- LaKeisha Lockwood, GOOGLE

Andrea was my Service Advisor and she was amazing ! She made sure my experience was easy and made sure everything was taken care of. Again, thank you for all your help! She is super sweet !

- Mayelin Taveras, GOOGLE

Victoria is the best. She is the most responsive and caring person I have ever dealt with at a car dealership. She helped my wife find the exact car she wanted and even recently helped our best friends find their new car as well. We found Victoria all the way from VA Beach and consider ourselves...

- Silky Smooth, GOOGLE

I recently purchased my car at VW with Mr Larry Young. He was very helpful and knowledgeable. He is a good salesperson who listen to me and tries to find the right solutions for my situation. Recommend any potential buyer give him a call.

- Monica D., YELP

Charles was so professional and thorough. Even though we closed down the place when I purchased my new Tiguan, he wasn't rude or anxious. In addition, Tay in the service department rocks!! My new baby had a slight issue after I took it home i.e. the tire pressure light came on. I returned to the...

- Jameille McMorris, GOOGLE

VW POHANKA was one of the best experiences of car purchasing I’ve had to date. Andrew Kelly provides superb service and it has kept my loyalty for four years now. Nothing has changed, they have only gotten better with time.

- Maurice Starks, GOOGLE

Ima Keep It 2 Virgils Pohanka Volkswagen and their team is unbeatable

- Joseph Akeefe, GOOGLE

This is the Greatest Dealership of All-Time!!!! I’ve purchased multiple vehicles here including this year with 0% APR and NO car notes until late October. If you’re in the market and want a great value for your trade, a reasonable monthly payment, great customer service and great vibes cause we...

- Edward, GOOGLE
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