Used 2016 Honda Pilot EX-L w/Rear Entertainment System near Arlington, VA

“ Great service at this location ”

“ Great no pressure selling! ”

“ Josue Febres was a awesome, respectful, caring person/ sales person. So nice and helpful. I felt comfortable and made my experience here worth every minute. I'm so happy with my purchase. He explains everything and goes out his way to accommodate you as a customer. Thank you Josue 😀😁 ”

“ Semina is knowledgeable and friendly. She made my car buying experience easy and enjoyable. ”

“ Pretty good service. I took my car here to get a tire replaced under my Fidelity warranty which is unfortunately something that I've had to do every year elsewhere in the DMV. Service was local, quick and easy. It was done to my satisfaction within a day because I needed a new wheel as well. Thanks again! ”

“ 5 stars for Josue Febres, my Sales Consultant, and Jay Adelson, Director of Finance, for making the car shopping and buying experience informative, thorough, fun, super friendly, and with zero pressure. Everything was transparent, Josue was super patient with me asking 1000 questions, taking my time to make any decisions, and looking at other options, both new and pre-owned. He asked the right questions and listened to understand what it is that I was looking for, needed vs. wanted, he did not waste my time with suggestions that were off the mark or too expensive. They certainly have customer service in the bag. I purchased a 2019 e-Golf SE after they worked with me and gave me several discounts. I can't speak to the other Sales Consultants, but I highly recommend Josue no matter what you are looking for. He will do his best to find you something that you like. It's a big dealership with a huge lot, 3 showrooms, and tons of inventory. ”

“ They told me yes when everyone else told me no! Hands down this is my favorite dealership. Larry Young is one of the best Salesman I know and is genuine and a true professional. -Signed-Happy Customer ”

“ Josue was great at VW in Capitol Heights. Go see him, they get deals done PERIOD......ENOUGH SAID. Great service and great people. Need a car go to VW ”

“ Had a great experience. Josue made my trade in extremely easy and this is my 2nd Jetta at the Capitol Heights location! Keep up the great work!!! ”

“ Larry Young is the go to sales guy, knows his craft in car sales very well. My husband select, test drove, and purchased car in less then five hours. My type of car purchase service! ”

“ Very smooth, hassle free experience. Would definitely recommend to a friend. ”

“ Very good...coffee, tea and snacks while u wait.... but very slow ”

“ Great service! Josue was professional and very friendly. Made my first car purchase smooth and easy! ”

“ I definitely recommend Josue Febres at Pohanka VW! Helped me get into a brand new Jetta!! ”

“ I came into Pohanka VW two days ago with my sister, only looking to test drive a 2019 VW Tiguan. I was aware that this dealership did not have the car with the color combination I thought I wanted with all the feature I knew I wanted. I was greeted by Josue “Sway” Febres. Sway was personable, knowledgeable, and honest. Knowing what I wanted and didn’t want, he was willing to do whatever he needed to do to make sure I got what I wanted. After test driving the Tiguan, I immediately loved it, but realized I didn’t love the color I thought I wanted. Sway helped me to narrow down my options and gave me space to figure out exactly what I wanted. At the end of the day (and I mean very end of the day...he stay 2 hours beyond closing) I LOVE my car, and I have a new friend in Sway! If you’re looking for a VW, come to Pohanka VW and be sure to ask for Sway...you will not be disappointed! ”

“ I wish I could give 20 stars...... I had my car towed to this location because my 2013 shut down on me. Andrea with services kept me updated at all times. She was patient, she was honest and so helpful. Well, my car transmission had issue. I was completely uninterested in investing in a transmission for that car... Andrea Referred me LARRY YOUNG. That man has over 20+ Years of sales. HE KNOWS HIS STUFF... he didn’t try to sale me, he cared about my situation, he sympathized with me, he treated as if my dad with at the dealership with me lol. I wasn’t “hoodwinked” Lol and he didn’t allow anyone to try and convince anything at all..... i didn’t think i would be able to drove off the lot with a car... I’m just in owe of the service I received last week. I drove off with a new 2019 Jetta with only 9 miles on it. I don’t even have the right words to express my gratitude for this team. To top it off, that same night, Mr Larry called to make sure I made it home safe. Has been available for all questions and concerns... and I absolutely love my car!!! THANKS LARRY, thanks Andrea. Shout out to Phat who didn’t allow the banks to say NO LOL.. I am so grateful for you all!! I will be referring my family and friends their way. And I’ll ONLY get my car serviced here from now on. I AM A SATISFIED CUSTOMER 😀 ”

“ Had a great experience leasing a vehicle from Pohanka VW through Josue Febres. Very cool guy that demonstrated awesome customer service. He was patient, attentive and flexible. Highly recommend him and would definitely do business with him again. ”

“ Sept 24, I made my purchase, the car is great but the service made the deal. Josue, professional and personable was thorough and direct in answering all questions and providing additional pertinent info. He promised to take care of me before and after the sale. I am here at the dealership today for after sale service and Josue is there to greet me as soon as I walked in. If you are in the market stop by and ask for Josue, it will be another good day at Pohanka! ”

“ Took my new Passat in for service and the team was able to get me in and out within an hour without an appointment! And washed it! Great team to work with! ”

“ #DasAuto ”

“ I walked in this establishment thinking “there is nothing they could do for me.” But, boy was I wrong. I dealt with the sales manager Jasonte Hicks and he was the absolute BEST! He was attentive, informative and very knowledgeable. He took his time to explain everything to me and I really appreciated it. I’ve also dealt with Andrew Kelly and Charles Carrington who were an absolute breath of fresh air! They both are absolutely friendly, welcoming and attentive. With these 3 I highly doubt you will leave unsatisfied. Thank you guys for all your hard work to get me the vehicle I desired. You guys rock! ”

“ 1st impression was not so good. Was told I was 45 min out from oil change..not bad. However it was almost 2hrs later. Great part of trip I met Larry and had a good conversation with him.. maybe next my experience and expectations will be more pleasurable. ”

“ Awesome service ”

“ A month ago I visited Pohanka VW to look at an upgrade of my son's Jetta that I saw on line. Even though it was her off day (Sunday), Terry Jackson met me at the dealership and provided exemplary service and a great deal on a 2019 Jetta for my son. I was so impressed and pleased that I called my daughter to come there because I planned to purchase a 2019 Honda Civic for her. Again, Terry was outstanding as she took me next door to Pohanka Honda and she & Shavon Deal, excellent Honda salesperson, provided a great deal and superior service on the 2019 Civic that my daughter chose. All were happy after a few hours on that Sunday in July 2019! I wish Pohanka Hyundai (next door) had the Genesis G 80 I wanted, I would have let Terry take me next door there also. I got that car somewhere else the next day but the sales service was 'crappy'. ”

“ Fast, and efficient service!! ”

“ WoW! So many great selections. ”

“ Customer service was great and was not there long for service. ”

“ Awesome location, great selection of vehicles, my sales rep was Jeremiah Castro, and he has got to be the most pleasant sales rep I have met, he made my mother and I feel very comfortable, got us into a vehicle we wanted, with no hassle, and to top it all off, got us food when we were all done, I mean, what more can you ask for in a dealership ”

“ Excellent ! ”