Pohanka VW of Capitol Heights

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Sales: 240-788-4557 Service: 240-788-4568 Parts: 240-788-4573
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New 2019 Volkswagen Atlas SE w/Technology and 4Motion near Gaithersburg, MD

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CITY
17
HWY
23

Based on EPA Estimates

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Vehicle Pricing  
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MSRP
$41,625
Internet Price
$34,448
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2019 Volkswagen Atlas SE w/Technology and 4Motion

New 2019 Volkswagen Atlas SE w/Technology and 4Motion

Mileage: 4

MSRP
$41,625
Internet Price
$34,448
YOU SAVE
$7,177

Description

New Price! Pure White 2019 Volkswagen Atlas SE w/Technology and 4Motion AWD 8-Speed Automatic with Tiptronic 3.6L V6

Vehicle Details

Mileage 4
Trim SE w/Technology and 4Motion
Stock # VKC512210
VIN 1V2UR2CA6KC512210
Exterior Color Pure White
Interior Color Titan Black Lea
Gas Mileage City:17 Hwy:23
Doors 4
Passengers
Engine 6 cyl 3.6l Gasoline
Transmission 8-Speed Automatic with Tiptronic
Drivetrain AWD

Additional Vehicle Information

  • Features
  • Specs
  • Warranty

Features

Features

  • Interior
  • Safety
  • Technology
  • Mechanical
  • Exterior
  • Comfort

Interior

Seatbelts

Emergency locking retractors third row
Seatbelt pretensioners front
Seatbelt pretensioners rear
Emergency locking retractors rear
Seatbelt warning sensor front
Third row seatbelts 3-point
Rear seatbelts 3-point
Front seatbelts 3-point
Emergency locking retractors front

Seats

Driver seat power adjustments height
Third row headrests 2
Passenger seat heated
Driver seat heated
Driver seat power adjustments 10
Rear headrests 3
Passenger seat manual adjustments 4
Rear seat folding split
Front headrests 2
Third row seat type 50-50 split bench
Front seat type bucket
Upholstery leatherette
Rear seat type 60-40 split bench
Rear seat manual adjustments reclining
Rear headrests adjustable
Third row headrests adjustable
Rear seat folding flat
Front headrests adjustable
Driver seat power adjustments lumbar
Passenger seat manual adjustments reclining
Upholstery accents perforated
Driver seat power adjustments reclining
Third row seat folding split
Third row seat folding flat

Steering

Turns lock-to-lock 2.8
Steering ratio 16.3

Safety

Technology

Mechanical

Exterior

Comfort

Specs

Warranty

Available Incentives

Special APR *On Approved Credit

See More +Expires: 10-31-2019

Featured Lease Offer - $399 per month for 39 monthsFeatured Lease Offer *On Approved Credit

Details: Lease a new 2019 Atlas V6 SE Tech with 4Motion with automatic transmission for $399 per month for 39 months with $3499 due at signing.
Lease a 2019 Atlas V6 SE Tech with 4Motion with automatic transmission for $399* a month. 39-month lease, $3,499 due at signing. Excludes tax, title, license, options and dealer fees. No security deposit required. For highly qualified customers through Volkswagen Credit. *Closed end lease financing available through September 30, 2019 for a new, unused 2019 Atlas V6 SE Tech with 4Motion with automatic transmission, on approved credit to highly qualified customers by Volkswagen Credit through participating dealers in IL; IA; SD; WI; ND; IN; KY; TX; NM; AR and OK. Monthly lease payment based on MSRP of $39,095 and destination charges less a suggested dealer contribution resulting in a capitalized cost of $34,648.83. Excludes tax, title, license, options, and dealer fees. Amount due at signing includes first month\'s payment, customer down payment of $2,425, and acquisition fee of $675. Monthly payments total $15,561. Your payment will vary based on final negotiated price. At lease end, lessee responsible for disposition fee of $395, $0.20/mile over 32,500 miles and excessive wear and use. Offer not valid in Puerto Rico. See your Volkswagen dealer for details or, for general product information, call 1-800-Drive-VW.
Expires: 10-31-2019

Dealer 2nd Choice APR *On Approved Credit

See More +Expires: 10-31-2019

Dealer 1st Choice APR *On Approved Credit

See More +Expires: 10-31-2019

* While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all incentive information is subject to change without notice.

Special Offers

$1000 - VW Driver Access Program*On Approved Credit Calculate

Details:
Volkswagen may provide assistance towards the purchase and installation of lift equipment, carriers, hand controls, pedal extensions or other assistance equipment on eligible models.
See Less -Expires: 01-02-2020

$500 - Auto Show Bonus - CY 2019*On Approved Credit Calculate

See More +Expires: 01-02-2020

$500 - Soccer Bonus Program - CY 2019*On Approved Credit Calculate

See More +Expires: 03-02-2020

$500 - Military and First Responders Program*On Approved Credit Calculate

See More +Expires: 01-02-2020

$500 - College Grad Program*On Approved Credit Calculate

See More +Expires: 01-02-2020

* While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all incentive information is subject to change without notice.

Contact Dealer

Contact Information


Awards

Award
Best Family Cars (2019 Model)
- Kelley Blue Book

Award
Best SUVs for the Money: Finalist (2019 Model)
- US News

Award
Best Three-Row SUVs for Families (2019 Model)
- Kelley Blue Book

Award
Driver's Choice Award: Best Large Utility (2019 Model)
- MotorWeek

Award
Editors Choice Awards: SUVs and Crossovers (2019 Model)
- Car And Driver

Award
Family Car of the Year: Nominee (2019 Model)
- Cars.com

Crash-Test Ratings

2019 Volkswagen Atlas SUV AWD

Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Driver
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Passenger
Full StarFull StarFull StarFull StarFull Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
N/A
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarFull Star
Side Combined Front
N/A
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarEmpty Star

Green Score

EPA Green Score ( California LEV-III ULEV70 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
5
1
5
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
3
1
3
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Federal Tier 3 Bin 70 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
5
1
5
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
3
1
3
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Testimonials

Chi Chi
Chi Chi
GOOGLE
10-14-2019
Full Star Full Star Full Star Full Star Full Star
DAVID WELBECK
DAVID WELBECK
GOOGLE
10-12-2019
Full Star Full Star Full Star Full Star Full Star

I definitely recommend Josue Febres at Pohanka VW! Helped me get into a brand new Jetta!!

Whitney Ambush
Whitney Ambush
GOOGLE
10-7-2019
Full Star Full Star Full Star Full Star Full Star

I came into Pohanka VW two days ago with my sister, only looking to test drive a 2019 VW Tiguan. I was aware that this dealership did not have the car with the color combination I thought I wanted with all the feature I knew I wanted. I was greeted by Josue “Sway” Febres. Sway was personable, knowledgeable, and honest. Knowing what I wanted and didn’t want, he was willing to do whatever he needed to do to make sure I got what I wanted. After test driving the Tiguan, I immediately loved it, but realized I didn’t love the color I thought I wanted. Sway helped me to narrow down my options and gave me space to figure out exactly what I wanted. At the end of the day (and I mean very end of the day...he stay 2 hours beyond closing) I LOVE my car, and I have a new friend in Sway! If you’re looking for a VW, come to Pohanka VW and be sure to ask for Sway...you will not be disappointed!

kemberly wilcox
kemberly wilcox
GOOGLE
10-6-2019
Full Star Full Star Full Star Full Star Full Star

I wish I could give 20 stars...... I had my car towed to this location because my 2013 shut down on me. Andrea with services kept me updated at all times. She was patient, she was honest and so helpful. Well, my car transmission had issue. I was completely uninterested in investing in a transmission for that car... Andrea Referred me LARRY YOUNG. That man has over 20+ Years of sales. HE KNOWS HIS STUFF... he didn’t try to sale me, he cared about my situation, he sympathized with me, he treated as if my dad with at the dealership with me lol. I wasn’t “hoodwinked” Lol and he didn’t allow anyone to try and convince anything at all..... i didn’t think i would be able to drove off the lot with a car... I’m just in owe of the service I received last week. I drove off with a new 2019 Jetta with only 9 miles on it. I don’t even have the right words to express my gratitude for this team. To top it off, that same night, Mr Larry called to make sure I made it home safe. Has been available for all questions and concerns... and I absolutely love my car!!! THANKS LARRY, thanks Andrea. Shout out to Phat who didn’t allow the banks to say NO LOL.. I am so grateful for you all!! I will be referring my family and friends their way. And I’ll ONLY get my car serviced here from now on. I AM A SATISFIED CUSTOMER 😀

David Lloyd
David Lloyd
GOOGLE
10-1-2019
Full Star Full Star Full Star Full Star Full Star

Had a great experience leasing a vehicle from Pohanka VW through Josue Febres. Very cool guy that demonstrated awesome customer service. He was patient, attentive and flexible. Highly recommend him and would definitely do business with him again.

TERRY CALDWELL
TERRY CALDWELL
GOOGLE
9-30-2019
Full Star Full Star Full Star Full Star Full Star

Sept 24, I made my purchase, the car is great but the service made the deal. Josue, professional and personable was thorough and direct in answering all questions and providing additional pertinent info. He promised to take care of me before and after the sale. I am here at the dealership today for after sale service and Josue is there to greet me as soon as I walked in. If you are in the market stop by and ask for Josue, it will be another good day at Pohanka!

Jonathan Thompson
Jonathan Thompson
GOOGLE
9-26-2019
Full Star Full Star Full Star Full Star Full Star

Took my new Passat in for service and the team was able to get me in and out within an hour without an appointment! And washed it! Great team to work with!

Josue Febres
Josue Febres
GOOGLE
9-23-2019
Full Star Full Star Full Star Full Star Full Star

#DasAuto

Timothy Trice
Timothy Trice
GOOGLE
9-11-2019
Full Star Full Star Full Star Full Star Full Star
Amber Holmes
Amber Holmes
GOOGLE
9-7-2019
Full Star Full Star Full Star Full Star Full Star

I walked in this establishment thinking “there is nothing they could do for me.” But, boy was I wrong. I dealt with the sales manager Jasonte Hicks and he was the absolute BEST! He was attentive, informative and very knowledgeable. He took his time to explain everything to me and I really appreciated it. I’ve also dealt with Andrew Kelly and Charles Carrington who were an absolute breath of fresh air! They both are absolutely friendly, welcoming and attentive. With these 3 I highly doubt you will leave unsatisfied. Thank you guys for all your hard work to get me the vehicle I desired. You guys rock!

m Skinner
m Skinner
GOOGLE
9-7-2019
Full Star Full Star Full Star Empty Star Empty Star

1st impression was not so good. Was told I was 45 min out from oil change..not bad. However it was almost 2hrs later. Great part of trip I met Larry and had a good conversation with him.. maybe next my experience and expectations will be more pleasurable.

Andrea Warren
Andrea Warren
GOOGLE
9-4-2019
Full Star Full Star Full Star Full Star Full Star
Juan Lopez
Juan Lopez
GOOGLE
8-29-2019
Full Star Full Star Full Star Full Star Full Star
NIEVES GAMES ORIGINAL REAL
NIEVES GAMES ORIGINAL REAL
GOOGLE
8-25-2019
Full Star Full Star Full Star Full Star Full Star
Takia Toomer
Takia Toomer
GOOGLE
8-23-2019
Full Star Full Star Full Star Full Star Full Star

Awesome service

Itxaso Negreira
Itxaso Negreira
GOOGLE
8-19-2019
Full Star Full Star Full Star Full Star Full Star
Howard B.
Howard B.
YELP
8-18-2019
Full Star Full Star Full Star Full Star Full Star

A month ago I visited Pohanka VW to look at an upgrade of my son's Jetta that I saw on line. Even though it was her off day (Sunday), Terry Jackson met me at the dealership and provided exemplary service and a great deal on a 2019 Jetta for my son. I was so impressed and pleased that I called my daughter to come there because I planned to purchase a 2019 Honda Civic for her. Again, Terry was outstanding as she took me next door to Pohanka Honda and she & Shavon Deal, excellent Honda salesperson, provided a great deal and superior service on the 2019 Civic that my daughter chose. All were happy after a few hours on that Sunday in July 2019! I wish Pohanka Hyundai (next door) had the Genesis G 80 I wanted, I would have let Terry take me next door there also. I got that car somewhere else the next day but the sales service was 'crappy'.

Kevin Harris
Kevin Harris
GOOGLE
8-16-2019
Full Star Full Star Full Star Full Star Full Star
james harvin
james harvin
GOOGLE
8-15-2019
Full Star Full Star Full Star Empty Star Empty Star
Jr BLACK
Jr BLACK
GOOGLE
8-12-2019
Full Star Full Star Full Star Full Star Full Star

Fast, and efficient service!!

BOOM BLACKA
BOOM BLACKA
GOOGLE
8-12-2019
Full Star Full Star Full Star Full Star Full Star

WoW! So many great selections.

shawn elliott
shawn elliott
GOOGLE
8-1-2019
Full Star Full Star Full Star Full Star Full Star

Customer service was great and was not there long for service.

Francis Muthiora
Francis Muthiora
GOOGLE
7-28-2019
Full Star Full Star Full Star Full Star Full Star

Awesome location, great selection of vehicles, my sales rep was Jeremiah Castro, and he has got to be the most pleasant sales rep I have met, he made my mother and I feel very comfortable, got us into a vehicle we wanted, with no hassle, and to top it all off, got us food when we were all done, I mean, what more can you ask for in a dealership

Mira Azul
Mira Azul
GOOGLE
7-26-2019
Full Star Full Star Full Star Full Star Full Star

Excellent !

Paul Kearney
Paul Kearney
GOOGLE
7-7-2019
Full Star Full Star Full Star Full Star Empty Star
Jay Hopkins
Jay Hopkins
GOOGLE
7-6-2019
Full Star Full Star Full Star Full Star Full Star

Sharon is the absolute best!!

Woody Culp
Woody Culp
GOOGLE
6-27-2019
Full Star Full Star Full Star Full Star Full Star
Candace Lee
Candace Lee
GOOGLE
6-27-2019
Full Star Full Star Full Star Full Star Full Star

As someone working in a client-centric profession myself, I value the client/customer experience. My trip to this dealership on Saturday exceeded my expectations on this front and for the first time I had a very pleasant experience at a car dealership. Benjamin, Christopher, and the two managers that came to speak to me were extremely professional and attentive. For this reason, I would love to give this dealership my business but so far haven't been able to agree on price, so I'm still shopping around. Either way, I wanted to at least write a review on my brief experience. Keep up the good work!

priscilla weeks
priscilla weeks
GOOGLE
6-26-2019
Full Star Full Star Full Star Full Star Full Star
renee miller
renee miller
GOOGLE
6-24-2019
Full Star Full Star Full Star Full Star Full Star

My services was great went in for an oil change and that's what I received thank you Pohanka Volkswagen

IMANI HINDS
IMANI HINDS
GOOGLE
6-10-2019
Full Star Full Star Full Star Full Star Full Star

My first Time At This Volkswagen Location Was a Awesome Experience I brought In My Volkswagen Tiguan Due To a strange sound I was Hearing Mr Keith Was Very Helpful and Kept Me Updated Throughout out the day . EXCELLENT CUSTOMER SERVICE !

Bad customer service and wait time

Paulette Queen
CARS
6-3-2019
Full Star Full Star Full Star Empty Star Empty Star

I got a car from the Pohanka VW Capital heighs May of 2019 and was very disappointed with the customer service and also that I had to take the car back a few weeks after getting it because of a dead battery with corrosion on it went dead weeks after I got it. Do turst these people.

Justin Bush
Justin Bush
GOOGLE
5-29-2019
Full Star Full Star Full Star Full Star Full Star

We worked with Benjamin and Jasonte in finding the right car. They helped take care of us and made sure we left the dealership happy. Best car buying experience I have had.

Vicky S.
Vicky S.
YAHOO
5-24-2019
Full Star Full Star Full Star Full Star Empty Star

It all began on April 27. My husband was in the market for a new car (I was not). He wanted a GTI (I already had a 2011 GTI). So what did we do -- we went to Pohanka VW to see what they had on the lot, for him of course. As we are walking around, I see a sales person walking towards us, and I told my husband to book it LOL If this sales person wanted us, he would have to chase us (some sales people are just pushy and I just didn't want to deal with it). Alas, Christopher caught us and was super pleasant, not at all pushy, and personable. He listened to what we had to say, and opened up the only GTI they had on the lot for us to check out. My husband decided that I should sit in the driver seat -- it was all over from there for me. Here's where it got tricky, for Pohanka that is, me and my husband both knew EXACTLY what we wanted. The color, the addons, everything. We left without a car, but with a mission for Christopher and Jasonte -- to find us the cars we want. Fast forward to Monday, April 29. They found BOTH of our cars, which was no easy feat! (mine was a unicorn because of the color and it needed to be automatic). They were going to be transported to the dealership from their respective locations on the 30th. We went in Monday, did the deal with trading our cars, signed all of the paperwork, and both of us became proud owners of 2019 GTIs. Jay, in finance, was wonderful, kept things simple, didn't try to push worthless addons on us and got us out as quickly as possible! Here, things get a bit hairy, BUT will a positive outcome. Tuesday night we picked up our shiny new cars! It was exciting and wonderful. My husband and I were both thrilled! Until rock chips were noticed in the hood; and the next day I noticed my sunroof was damaged. We were both disappointed -- brand new 2019 cars that were damaged?! AND we had to point it out? Okay -- so here I will say Pohanka should have inspected the cars and made US aware of the damage (not the other way around). No one spending any amount of money on a brand new car should receive it with any amount of damage. However, they made it right. Jasonte took care of ensuring my husbands hood was fixed (they tried touch up paint, but it looked awful and ended up painting the whole hood -- it was nicely done in the end). My sunroof -- I initially went to my normal dealership, but things were taking WAY too long with them. When my husband shared with me the wonderful customer service he was receiving, I immediately jumped at an opportunity to give their service another shot (years prior I had a HORRIBLE experience and refused to go back). Andrea did not disappoint. My sunroof was repaired, but not 100%. The service manager, Adam, is currently working to get it all right, which I appreciate. Overall, I am thrilled with the buying and service experience. Everything that was wrong they are making right, with no cost to us (which is how it should be). We got everything we wanted, for what we wanted. It was truly an exceptional buying experience. So the next time you want a VW or have service needs, here is who you need to talk to: Christopher Taylor - Sales Specialist Jasonte Hicks - Sales Manager Andrea Isaac - Sales Consultant (in service) Jay - Finance, Adam - Service Manager (sorry, I don't have their last names)

Vicky S.
Vicky S.
YELP
5-24-2019
Full Star Full Star Full Star Full Star Empty Star

It all began on April 27. My husband was in the market for a new car (I was not). He wanted a GTI (I already had a 2011 GTI). So what did we do -- we went to Pohanka VW to see what they had on the lot, for him of course. As we are walking around, I see a sales person walking towards us, and I told my husband to book it LOL If this sales person wanted us, he would have to chase us (some sales people are just pushy and I just didn't want to deal with it). Alas, Christopher caught us and was super pleasant, not at all pushy, and personable. He listened to what we had to say, and opened up the only GTI they had on the lot for us to check out. My husband decided that I should sit in the driver seat -- it was all over from there for me. Here's where it got tricky, for Pohanka that is, me and my husband both knew EXACTLY what we wanted. The color, the addons, everything. We left without a car, but with a mission for Christopher and Jasonte -- to find us the cars we want. Fast forward to Monday, April 29. They found BOTH of our cars, which was no easy feat! (mine was a unicorn because of the color and it needed to be automatic). They were going to be transported to the dealership from their respective locations on the 30th. We went in Monday, did the deal with trading our cars, signed all of the paperwork, and both of us became proud owners of 2019 GTIs. Jay, in finance, was wonderful, kept things simple, didn't try to push worthless addons on us and got us out as quickly as possible! Here, things get a bit hairy, BUT will a positive outcome. Tuesday night we picked up our shiny new cars! It was exciting and wonderful. My husband and I were both thrilled! Until rock chips were noticed in the hood; and the next day I noticed my sunroof was damaged. We were both disappointed -- brand new 2019 cars that were damaged?! AND we had to point it out? Okay -- so here I will say Pohanka should have inspected the cars and made US aware of the damage (not the other way around). No one spending any amount of money on a brand new car should receive it with any amount of damage. However, they made it right. Jasonte took care of ensuring my husbands hood was fixed (they tried touch up paint, but it looked awful and ended up painting the whole hood -- it was nicely done in the end). My sunroof -- I initially went to my normal dealership, but things were taking WAY too long with them. When my husband shared with me the wonderful customer service he was receiving, I immediately jumped at an opportunity to give their service another shot (years prior I had a HORRIBLE experience and refused to go back). Andrea did not disappoint. My sunroof was repaired, but not 100%. The service manager, Adam, is currently working to get it all right, which I appreciate. Overall, I am thrilled with the buying and service experience. Everything that was wrong they are making right, with no cost to us (which is how it should be). We got everything we wanted, for what we wanted. It was truly an exceptional buying experience. So the next time you want a VW or have service needs, here is who you need to talk to: Christopher Taylor - Sales Specialist Jasonte Hicks - Sales Manager Andrea Isaac - Sales Consultant (in service) Jay - Finance, Adam - Service Manager (sorry, I don't have their last names)

Vicky Schenck
Vicky Schenck
GOOGLE
5-24-2019
Full Star Full Star Full Star Full Star Empty Star

It all began on April 27. My husband was in the market for a new car (I was not). He wanted a GTI (I already had a 2011 GTI). So what did we do -- we went to Pohanka VW to see what they had on the lot, for him of course. As we are walking around, I see a sales person walking towards us, and I told my husband to book it LOL If this sales person wanted us, he would have to chase us (some sales people are just pushy and I just didn't want to deal with it). Alas, Christopher caught us and was super pleasant, not at all pushy, and personable. He listened to what we had to say, and opened up the only GTI they had on the lot for us to check out. My husband decided that I should sit in the driver seat -- it was all over from there for me. Here's where it got tricky, for Pohanka that is, me and my husband both knew EXACTLY what we wanted. The color, the addons, everything. We left without a car, but with a mission for Christopher and Jasonte -- to find us the cars we want. Fast forward to Monday, April 29. They found BOTH of our cars, which was no easy feat! (mine was a unicorn because of the color and it needed to be automatic). They were going to be transported to the dealership from their respective locations on the 30th. We went in Monday, did the deal with trading our cars, signed all of the paperwork, and both of us became proud owners of 2019 GTIs. Jay, in finance, was wonderful, kept things simple, didn't try to push worthless addons on us and got us out as quickly as possible! Here, things get a bit hairy, BUT will a positive outcome. Tuesday night we picked up our shiny new cars! It was exciting and wonderful. My husband and I were both thrilled! Until rock chips were noticed in the hood; and the next day I noticed my sunroof was damaged. We were both disappointed -- brand new 2019 cars that were damaged?! AND we had to point it out? Okay -- so here I will say Pohanka should have inspected the cars and made US aware of the damage (not the other way around). No one spending any amount of money on a brand new car should receive it with any amount of damage. However, they made it right. Jasonte took care of ensuring my husbands hood was fixed (they tried touch up paint, but it looked awful and ended up painting the whole hood -- it was nicely done in the end). My sunroof -- I initially went to my normal dealership, but things were taking WAY too long with them. When my husband shared with me the wonderful customer service he was receiving, I immediately jumped at an opportunity to give their service another shot (years prior I had a HORRIBLE experience and refused to go back). Andrea did not disappoint. My sunroof was repaired, but not 100%. The service manager, Adam, is currently working to get it all right, which I appreciate. Overall, I am thrilled with the buying and service experience. Everything that was wrong they are making right, with no cost to us (which is how it should be). We got everything we wanted, for what we wanted. It was truly an exceptional buying experience. So the next time you want a VW or have service needs, here is who you need to talk to: Christopher Taylor - Sales Specialist Jasonte Hicks - Sales Manager Andrea Isaac - Sales Consultant (in service) Jay - Finance, Adam - Service Manager (sorry, I don't have their last names)

Sharelle Robinson
Sharelle Robinson
GOOGLE
5-14-2019
Full Star Full Star Full Star Full Star Full Star

Amazing dealership with a nice staff. Open floor plan, free wifi and ice cream sandwiches...one of a kind experience

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Dealership Information

Disclaimer

We make every effort to provide accurate information but please verify options and price with management before purchasing. All vehicles are subject to prior sale. All prices are special internet prices only. All financing is subject to approved credit. Prices exclude dealer installed options, destination of $820 - $910, tax, tags, registration fees and processing fee of $300. Not required by law.

Sale prices may include all applicable rebates and incentives. Some prices including rebates and incentives may require financing through the manufacturer and are therefore subject to credit approval. Dealer installed options are additional. Stock photo colors, options and trim levels may vary. Not responsible for typographical errors. Published price subject to change without notice to correct errors and omissions or in the event of inventory fluctuations. Vehicles may be in transit to dealer. Vehicle photos may not match exact vehicle. Please call to confirm availability status.

**Based on model year EPA mileage ratings. Use for comparison purposes only. Your mileage will vary depending on driving conditions, how you drive and maintain your vehicle, battery pack age/condition, and other factors.

5-Star overall scores are awarded by the National Highway Traffic Safety Administration. Safety Ratings are awarded by Government 5-Star Safety Ratings are part of the U.S. Department of Transportation’s New Car Assessment Program (www.safercar.gov). Model tested with standard side airbags (SAB).

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