Pohanka Volkswagen

“ When I arrived, I was greeted by Lavelton, who was respectful throughout the process. He made sure I was comfortable with my selections. The staff was courteous, and Zachary was great for the short time we spent together. ”

“ The staff was very personal and very helpful ”

“ I always have a great experience at Pohanka VW Capital Heights! I appreciate the text videos of my service, the follow up calls, and how the staff really listen to you. Shout out to Andrea for always being friendly and knowledgeable. ”

“ First dealership where I've never had to make an appointment. Great customer service. ”

“ Andrea is great! ”

“ Over the span of several years, I have purchased 6 cars from Pohanka Volkswagen! I think that says it all! ”

“ This was the first visit to have complimentary service oil change. It was very good service and surprisingly fast. I really liked that the mechanic working on my car sent a video of what was done. I have brought different cars over the years and that was never done⭐️ ”

“ I had an amazing experience with this dealership from my saleswoman to the gentleman working in the finance office, they were both very helpful and respectful! ”

“ Great service ”

“ Fixed my vehicle in a less then 2 weeks good time vehicle definitely feels better driving it. ”

“ I’m taken care of every time I have been here I like the video they send while work is in progress ”

“ LJ and team were great! I told him what I wanted and that I didn’t want all the back and forth! He made it happen! Super excited about my purchase! Highly recommend ”

“ I’m not even sure where to begin, but I’ll start with this: I’ve been going through something incredibly difficult. I had to rebuild fast. I researched, I asked questions, and I walked into Pohanka VW hoping for even a small win. What I got was three people who...View More ”

“ I worked with John Pinkney on identifying the right fit for me and my family. He was thorough in sharing the best of what VW has to offer. Great sales consultant! ”

“ Very personable and accommodating staff, from sales, to manager, to finance manager. We were able to find a car that fit our needs and style. Would recommend. ”

“ The staff at Pohanka Volkswagon were amazing! This was my first time purchasing a car and they all made it a breeze. LJ even went above and beyond staying late to help make sure everything was finalized and we got to drive our new car off the lot. Denario was efficient and...View More ”

“ Fast and efficient! My experience was great. Just go there and see for yourself. ”

“ It was a beautiful day at the Park cleaning my VW Tiguan. Thanks Pohanka technicians at Pohanka for great work on my 2018 Tiguan. It drives like it's brand new. Thanks Team. 💞 ”

“ She was very detailed and she made sure that I understood what was going on ”

“ My experience at Pohanka VW @ Ritchie Station was definitely amazing! From the time I walked in until the time I left. We all know going to a car dealership is an all day process smh! But my team made it totally painless. I was 1st greeted by Keyshawn who instantly became...View More ”

“ Nice place and the lounge was phenomenal. The zero gravity chair was the best part too. ”

“ I bought a 2026 Volkswagen Sport. The sales rep was terrific and guided me into the right direction. ”

“ Courtesy, made a priority! ”

“ Marcos and Keshawn were very helpful and knowledgeable. Keyshawn was my salesman. They made my experience a pleasant one. Zachary, the finance person help me sort out the different warranties. I would recommend this dealership. ”

“ The salesman was very helpful and understanding. He was able to meet my needs and found a great vehicle that was fitting for me. Lastly, he was patient kind and informational. ”

“ Good services but when I got the car back after the tire change all the caps were missing and had to tell them to put them back on. Other than that everything was good. ”

“ Recently, we purchased our second car from Pohanka VW. The financing process could have been quicker and a bit more transparent. However, our sales consultant, John Pinkey, was fantastic. He made the experience as stress free as car shopping can be. He will definitely be...View More ”

“ It’s a nice place,the only thing I don’t like,they don’t wash or clean the car after an oil change or any maintenance,I used to go to other place they always was your car for you after any maintenance. ”

“ Brutal experience. Was working with a salesperson (and apparently a manager) who put an offer in on my vehicle. Drive the 40 minutes to the dealership for a full appraisal, only to told they don't purchase vehicles there and I had wasted my time coming down. ”

“ The drop off and evaluation was extremely long The took an hour to verify my warranty Had to leave the car I was not able to get a rental or loaner to get home Had to get an uber to get home Car was promised for Monday and was not ready until Thursday Not a pleasant...View More ”

“ On Saturday, I visited your dealership to view a Ford Bronco. Upon arrival, I was informed that an associate had taken the vehicle off the lot. I was confused as to why a dealership vehicle would be taken during business hours, making it unavailable to potential customers....View More ”